Like Japan (Hong Kong) Limited (collectively "we", the "Company", "Like Japan" ) respect the privacy rights of visitors to the Company’s website and mobile apps and of individuals who participate in, access or sign up to any of the Company's services, activities or online content (collectively referred to as "Services"). We endeavor to ensure that all our collection, transmission, storage and usage of personal data shall be carried out in compliance with the Personal Data (Privacy) Ordinance, Cap 486 of the laws of the Hong Kong Special Administrative Region ("PDPO").
You need not supply any personal data in order to access the Company’s website. When you participate in, access or sign up to any of the Services, personal data is collected from you to enable us to provide you with the Services. You may decline to provide us with the requested personal data, but in such case we may not be able to provide the Services to you. By submitting your personal data you consent to the use of that data as set out in this Privacy Policy Statement.
Any questions, comments, suggestions or information other than personal data sent or posted to our website, or any part of the site by you will be considered as voluntarily provided to the Company on a non-confidential and non-proprietary basis. We reserve the right to use, reproduce, disclose, transmit, publish and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development and marketing of services and to meet user needs.
All reasonable efforts are made to ensure that any personal data held by the Company is stored in a secure and safe place. All personal data which we collect is kept confidential to the best of our ability. You will appreciate however, that we cannot guarantee the security of transmission.
If necessary, the Company may transfer the personal data to places outside the Hong Kong Special Administrative Region for carrying out the purposes, or the directly related purposes, for which the personal data were collected. All the transfer of those personal data will be carried out in compliance with the requirements of the PDPO.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. If your mobile number is used for account login, you shall ensure that timely update is made by logging in to your account at “Account Profile” when your mobile number is to be changed or returned to your mobile operator. This is important to ensure that your account information will not be accessed by a third party who may have acquired the right to use your discarded mobile number. You are solely responsible for securing your account in this particular way. We shall have no liability to you for any loss or damage in this regard.
Unless there is a mandatory legal requirement for us to keep your personal data for a specified period, we will only retain your personal data for as long as is necessary to fulfill the purpose for which the personal data were originally collected.
The Company intends to use the personal data collected from you in direct marketing and the Company requires your consent for that purpose. Your name, telephone number, email address, contact address, social media contact, products and service portfolio information, transaction pattern and behavior, browsing records, content viewing habits, and personal interest held by the Company may be used by the Company in direct marketing of the Services and the following classes of products or services offered by the Company’s business partners or the merchants under partnership with Like Japan, including mother and baby, beauty and health, electronics, fashion, food and beverage, household, lifestyle, sports, telecommunications, media and entertainment, which may be of interest to you. We may contact you by mail, telephone, social media, SMS, text/picture/video message, fax, email. If you prefer not to receive any direct marketing communications from us, you can opt out at any time by updating your preferences through your registered account or a unsubscribe link provided. Upon receipt of your request, we shall cease to so use your personal data without charge to you.
The information we obtain from our use of cookies may not contain your personal data. Although we may obtain information about your computer or other electronic device such as IP address, browser settings, browsing records, and/or other Internet log information, this may not be able to identity you personally. To the extent that non-personal data is combined with personal data, we treat the combined data as personal data for the purposes of this Privacy Policy Statement. In certain circumstances we may collect personal data about you, but only where you voluntarily provide it by completing an online form, or where you purchase goods from our website or use the Services.
If you want to disallow the use of cookies, you can do so on your own web browser. If you disable cookies, you acknowledge that you may not be able to use some of the functionality of our website.
This Privacy Policy Statement only applies to the Company’s website. Our website may contain links to other sites and pages. By activating a link, such as for example by clicking on the banner of an advertiser, you leave our website and the Company does not exercise control over any personal data or any other information you give to any other entity after you have left our website. Access to and use of such other websites is at your own risk.
Please be sure to read the following terms of use ("the Terms"). By entering and/or using Like Japan (Hong Kong) Limited ("Like Japan") website, mobile application (App), website or service, you agree to abide by and be bounded by these Terms. Like Japan reserves the right to amend this article at any time without prior notice. By using this website, mobile app (App), web page or service after modification of the Terms, you agree to be bounded by these modified Terms of Use. You are advised to check the Terms of Use in the latest version of this website, mobile app, web page or service every time you enter and/or use this website, mobile app, web page or service. Please stop using this website, mobile apps, web pages or services If you do not agree to be bounded by these terms.
This clause is added to your license agreement with your app store or distribution platform (including Google Play and Apple Store). These terms shall prevail if there is any conflict or disagreement.
The 「LikeJapan」 mobile application shopping service was developed by Like Japan, and all related payment transaction services were handled and recorded by third-party service provider. The 「LikeJapan」 mobile application shopping service serves as an electronic platform (through third-party service providers) to provide mobile application shopping services and information.
To use the 「LikeJapan」 mobile application shopping service, you must register as a member of the 「LikeJapan」 mobile application shopping service and agree to the terms of use. If Like Japan believes there are valid reasons, Like Japan may refuse your registration and use of the 「LikeJapan」 mobile application shopping service. Like Japan also reserves the right to refuse your registration after you set up a 「LikeJapan」 member account.
The payment transaction service of the 「LikeJapan」 mobile application shopping service is conducted by a third party service provider, and the payment will be handled by the third party service provider.
To use the 「LikeJapan」 mobile application shopping service, third-party service providers will request to connect your selected payment method via the Like Japan website, mobile application (App), web page or service for online transactions. If you do not agree the third party service provider will provide the required information via the Like Japan website, mobile app, webpage or service, you may not be able to use the 「LikeJapan」 mobile app shopping service. Your payment method information will be collected, processed and retained by third-party service providers. Like Japan will collect, use, and retain your shopping history via the 「LikeJapan」 mobile app shopping service.
The payment method you selected (e.g. issued by bank and/or financial institution) may have separate and additional terms and conditions and you are responsible for connecting your selected payment method to the 「LikeJapan」 mobile application shopping service before confirm and agree with these terms and conditions. In this case, any such contract made between you and the issuer of the relevant payment method are treated to be effective contract. By linking the selected payment method to the 「LikeJapan」 mobile application shopping service, you agree to confirm and accept that the payment method registered by you is correct and is personally owned by you.
You are obliged to assess the risk of linking the selected payment method to the 「LikeJapan」 mobile application shopping service. You solely bear any loss incurred or incurred by you in making the payment transaction which Like Japan will not be responsible for any losses include but not limited to any direct or indirect damages and losses incurred (in whole or in part). All instructions issued by you or any other person using your 「LikeJapan」 mobile application shopping service with your identification data are your own responsibility.
You are solely responsible for your use of the 「LikeJapan」 mobile application shopping service which may cause legal, tax and other issues under applicable regulations, and so as to seek for independent professional advice.
You agree, confirm and accept for:
You must ensure that before using the 「LikeJapan」 mobile application shopping service to purchase services or goods, there are sufficient payments for the payment method you have binded, and any single transaction must not exceed the amount specified in the binding payment method. If you do not have sufficient funds, Like Japan and third-party service providers have the right to refuse to process any of your orders. Before you confirm the payment, you are responsible and obliged ensure that the payment information is accurate. Like Japan will not be responsible for any loss.
When you submit an order, you authorized the third-party service provider to pay the amount of the order to the partner institution (as defined in Article 6 below) in the payment method specified. Ownership of the service or goods will not be transferred until payment is received.
If you do not take appropriate security precautions, you would be responsible for the risk of any loss suffered or incurred in connection with using of the 「LikeJapan」 mobile application shopping service or in connection with it, including (but not limited to) the following:
You may terminate the use of the 「LikeJapan」 mobile app shopping service at any time. After the service is terminated, you will not be able to use the 「LikeJapan」 mobile application shopping service.
If Like Japan believes that there is a reasonable cause or suspicion, Like Japan may immediately and without prior notice or obtain your consent to cease provision of services, including but not limited to:
Any person, organization, name, product or service mentioned on the Like Japan website, mobile application (App), web page, or service does not referring Like Japan recognizes or recommends the person, organization, name, product or service. At the same time, Like Japan assumes no responsibility for the materials or materials uploaded by the product and/or service provider (hereinafter referred to as "partner institution") on the Like Japan website, mobile app (App), web page, or service.
You must make your own assessment of whether to use the 「LikeJapan」 mobile application shopping service to order goods or payment partners' products or services through a third party service provider.
You understand that Like Japan only acts as a platform provider; when you confirm the order and/or make a payment for the goods or services through a third-party service provider, the third-party service provider will send the payment to the partner institution in accordance with your instructions to pay for the goods or services. You are acknowledged payments cannot be cancelled or changed owing to the payment will be processed instantly. If you cancel an order, a transaction, request a refund or if you have a complaint, you must contact the relevant partner agency directly. When the third-party service provider receives your money according to the order and sends it to the partner institution, the money does not carry any interest or derive any income.
Ordering and/or payment via the 「LikeJapan」 mobile app shopping service does not constitute a contract between you and Like Japan on providing any goods or services. Like Japan will not be liable for losses caused by the failure of partners to provide the relevant products and services. Like Japan does not guarantee that any product/service meets it’s specifications/description, or it’s suitability for any purpose, or that the product/service is free from defects or its saleability, or on service level, quality, safety of the product/service. When you order goods/payment partner organization products or services, you must be bounded by the terms and conditions of the partner organization. If you suffer any inconvenience or loss due to the order of the products or services of the partner company, Like Japan will not be liable for any loss, and you do not have any prosecution rights to Like Japan.
Third-party service providers may charge you with a handling fee for each payment transaction and administrative fees for the refund of any payment amount (or part thereof). The fees and charges applicable are at the sole discretion of the third-party service provider, and you agree that the third-party service provider may charge (applicable) fees and charges directly from your account.
Unless otherwise mentioning, we are not sellers or suppliers of goods. We are responsible for managing the website, arranging the order processing process and completing the provision of the goods you order from our suppliers to our suppliers. When you make an order, you are purchasing the goods from the supplier at the specified price of the goods. Once you submit, you must not cancel the order, even if we have not accepted or rejected your order. We will confirm by email that we have received your order. The confirmation email will provide:
This communication indicates that we accept your order on behalf of the supplier. You can track your order status online.
The orders we have accepted will only cover the goods referred to in the confirmation and may not cover all the goods you ordered. When we issue further confirmation of acceptance of the rest of the purchasing on your order, you will be accepted on the ordering made on that part of the order. The inventory of goods is displayed online and will be updated regularly by the supplier. But it should not be relied on as an exact statement of whether or not the goods you are interested in purchasing are actually in stock.
We reserve the right, at our sole discretion, to reject or cancel orders for any reason, including but not limited to:
If we cancel your order, we will notify you by email as soon as possible, but in any event within thirty (30) days from your order, deposit any amount deducted from your payment instrument in your account. . You accept that we need not make any compensation for your dissatisfaction.
We will take all reasonable commercial efforts to display accurate and up-to-date prices on our website. However, since the prices of various types of sales products are usually updated by suppliers, we cannot list the exact price before accepting your order.
If the price of a product is higher than the price at which you order it when we intend to accept your order, we will cancel your order or contact you to inquire if you are interested in paying a higher price or cancel your order.
If we cancel the order and you have made any payment, we will refund you. You agree and accept that we need not make any compensation for your dissatisfaction.
When you make an order, you authorize us to pay on the payment instrument you specify, based on the amount of the purchasing we used to accept your order. The right of the goods will not be transferred to you until payment is received.
We use a third-party payment service for online transactions. When you make an order, your consent and acceptance are subject to its terms and conditions. Your information on the payment will be collected, processed and retained by us and payment service providers. You agree and accept that you are solely to take responsibility on the discretion assumed any loss incurred or incurred by you in the course of the transaction, and in no event shall we be liable for any such loss in whole or in part.
In addition to the first two days of the Lunar New Year and when the Typhoon Warning Signal No. 8 or above or the Black Rainstorm Warning is in force, we deliver goods from only Hong Kong to specific areas from Monday to Friday. We currently do not deliver goods to remote areas and outlying islands, and buildings without lift equipment. We reserve the right to refuse delivery in the sole discretion. You agree and accept that you will receive the ordered goods from our logistics center and we will not accept cancellation of orders or refunds to you under any circumstances.
We will deliver the goods you ordered through our staff or third party suppliers to the delivery address you provided. When you confirm receipt of the goods at the same time, you agree to produce photo identification on request. When the goods are delivered to the shipping address provided by you, the goods are deemed delivered to you and accepted by you. If you fail to receive the goods for any reason, you agree and accept that we have the right to choose to charge you extra fees or cancel your order.
Unless otherwise specified, we will use all reasonable commercial efforts to deliver within 24 hours of receiving your order. According to the prior online arrangement, you may choose any one of the optional delivery hours when ordering.
We may deliver one or more times, and some products may be directly delivered by the supplier. Any time and date for sending the product, or the time required to deliver it is only an estimation. If we fail to meet any proposed date or time of delivery, we will inform you in prior. You agree and accept that we will not accept cancellation of orders or refunds to you under any circumstances.
When the goods you have purchased have been delivered to you, you will become the owner of the goods. When the goods have been delivered to you, you will bear the risk of holding the goods and we will not be liable for their loss or damage.
Unless otherwise specified, no return or replacement of the goods will be accepted. Please read the return or replacement policy carefully by the supplier before ordering.
According to the policy of return or replacement of individual suppliers, if the goods ordered by you are defective or damaged (not your fault), or the goods are not ordered by you, or the quantity delivered is incorrect, it can be returned or replaced on or before the date of receipt (7 days, but need to:
You agree and accept that whether or not to accept replacement of the goods depends on the supply of the inventory, and whether it is accepted to return or change the goods is at the sole discretion of the supplier. In any case, we will not accept direct returns to us or be liable for any damages incurred by you for any reason.
The trademarks, logos and logos displayed on this website, mobile application (App), web page or service and on this website, mobile app (App), web page or service or via this website, mobile app (App), web page or service, the copyright of the content or data contained in the content is owned by the affiliates or third party providers of Like Japan. Any material published on this website, mobile application (App), web page or service or reprinted via this website, mobile app (App), web page or service is not allowed without the prior written consent of Like Japan or the relevant intellectual property owner. The information is modified, copied, stored in a retrieval system, transmitted, copied, distributed or used for any other purpose.
Information on this website, mobile app (App), web page or service is edited by Like Japan for purely general reference and information purposes. The content and data published on this website, mobile app (App), webpage or service are provided "as the present situation". Like Japan does not make any express or implied warranties regarding the content of this website, mobile application (App), web page or service and/or any content, information contained on this website, mobile app (App), web page or service. , declaration or recognition. Like Japan does not guarantee that the functions contained in this website, mobile application (application), web page or service, or the services performed or provided will be able to operate as you expect, or be able to comply with your requirements or be operated without interference. , or no errors, or service defects will be corrected.
Like Japan is committed to maintaining and improving the accuracy of this website, mobile app, webpage or service information, but does not guarantee or guarantee that the information provided by this website, mobile app (App), webpage or service is accurate and complete. , timely or applicable (whether explicitly or impliedly warranted or guaranteed); nor does it guarantee that the information is updated. Like Japan will not be responsible for any losses or costs incurred by you for any reason that you are unable to access or use the website, mobile app, webpage or service.
Under the law permission, Like Japan assumes no responsibility for any errors, omissions, misrepresentations or misstatements of information provided on this site, mobile apps, web pages or services. Like Japan hereby indicates that any content, service, or any compilation, use, misuse, or reliance on this website, mobile application (app), web page or service, or on the mobile app (App), or any information, direct, indirect or consequential damages, indemnities, costs or expenses caused by information on this website, mobile app (App), web page or service, or information linked to a third-party site or application, is not subject to the Like Japan to take any responsibility. It is members’ responsibility to evaluate all information on this website, mobile application (App), web page or service and to verify it.
Using of this website, mobile app (App), webpage or service on connecting to the Internet, your internet service provider may charge you for using mobile data or Wi-Fi. Like Japan does not guarantee that this website, mobile application (App), web page or service or its information will not be interrupted, delayed, mistaken or missed. Like Japan is not responsible for any errors, malfunctions, interruptions, or delays that may occur at any time on this site, mobile app, web page, or service. Like Japan does not guarantee that this website, mobile application (application), web page or service will not contain computer viruses or contain any errors or defects. Like Japan will not incur any loss or damage to any device, hardware, or software used by members in connection with this website, mobile app, webpage or services. Like Japan may at any time in its sole discretion decide to edit, terminate, suspend or withdraw this website, mobile application (App), web page or service (or any part thereof) without prior notice. Like Japan will also release updated versions of this website, mobile app, web page or service from time to time without prior notice.
In order to facilitate the user's browsing of information provided by him/her or indirectly, this website, mobile application (App), web page or service may be on different pages and provide links to third-party websites or applications. Like Japan is not responsible for the third-party websites or applications provided by this website, mobile apps, webpages, or services. Like Japan cannot guarantee that the contents of these third-party websites or applications are complete, accurate, timely and/or legal. The linking of this website, mobile application (App), web page or service to a third party website or application does not constitute or to the extent that Like Japan does not endorse the content of such website or application.
Like Japan provides such links on websites, mobile applications (Apps), web pages or services for your convenience only. It does not mean that Like Japan makes statement, support or guarantee to any such third-party websites or applications or any products or service. The information of these third-party websites or applications is compiled and provided by third parties. Like Japan has no right to control these third-party websites or applications or their materials. There is no guarantee that these third-party websites or applications are free of viruses or that they will not have a negative impact on your mobile phone, circulation device and/or computer. You must make your own assessment and choose whether to use third-party websites or applications, and you need to take risks. In any event, Like Japan is not responsible for the terms and conditions of third-party websites or applications, their use of personal data by you.
Like Japan takes your privacy very seriously. For policies regarding the collection, storage, and use of your personal data, please refer to Like Japan's Privacy Policy Statement and the Collection of Personal Information Statement.
This clause is governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.